Reliable On-Demand Home Services - Cleaning, Handyman & More
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Cupertino, CA, USA
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8:00 AM - 8:30 AM
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4:30 PM - 5:00 PM
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Booking FAQs
What services does InstaService offer?
How do I book a service with InstaService?
What's the difference between on-demand and scheduled services?
How quickly can I expect an expert to arrive for an on-demand service?
Can I choose the service expert?
How are service rates calculated?
What is your cancellation policy?
How do I pay for the service?
What if I'm not satisfied with the service?
Is InstaService available in my area?
How far in advance can I schedule a service?
Can I book multiple services at once?
Is there a minimum service duration?
How do I modify my booking?
Can I request specific tasks to be done?
What happens if no service experts are available for my requested time?
How do I know when my booking is confirmed?
What if I need to add more services after booking?
How do I prepare for the service expert’s arrival?
Can I book a service for someone else?
What's your policy on pets during service?
Is it possible to get the same expert for every booking?
How do I cancel or reschedule an on-demand service?
Are there any additional fees for services on holidays or weekends?
What should I do if my service expert is late?
What if I’m not home during the service time?
Are there any services not offered by InstaService?
How do I provide feedback on my service?
Cancellation and Rescheduling FAQs
What is the cancellation fee for on-demand services?
Can I cancel a scheduled service without a fee?
How do I reschedule a service?
Is there a fee for rescheduling a service?
What happens if I need to cancel an on-demand service after a service expert has been dispatched?
Are there any exceptions to the cancellation fee?
How will the cancellation fee be charged?
Join as a Pro FAQs
What are the steps to become a service provider on Instaservice?
What is the expected response time for on-demand service requests?
How is scheduling managed for non-on-demand services?
Are any fees associated with joining or using the Instaservice platform?
How is payment for services calculated and processed?
What types of job requests can I expect on Instaservice?
How should I manage job notifications and respond to job requests?
How does the 'Available' toggle button affect job notifications?
Who is responsible for insurance and damages during service?
How do I receive the Payments, and what's the process?
What are the payment timelines, and is there a way to expedite them?
Customer Referral FAQs
How does the referral program work?
How do I refer a friend?
Is there a limit to how many friends I can refer?
When will I receive my referral bonus?
Can I use my referral credits immediately?
Do referral credits expire?
Can I combine referral credits with other discounts or promotions?
How will I know if my friend has made a booking?
What happens if my friend cancels their booking?
Can I refer someone who has already used the platform?
Post Booking FAQs
How will I know when my service provider is arriving?
Can I contact my service provider directly?
What if I need to reschedule or cancel my booking?
How do I prepare for the service provider’s arrival?
What happens if the service provider doesn’t show up?
Will I receive a confirmation or receipt after completing the service?
What should I do if I'm not satisfied with the service provided?
How do I leave a review or rating for the service I received?
Can I call a customer support line for immediate assistance?
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